Latest information

on our COVID-19 concept

Dear Visitors,

we are happy to welcome you back at the Kunsthalle. To make your exhibition experience both safe and pleasant, we kindly request that you observe the general hygiene and distancing rules. Please see below for important information on all aspects of your visit (this page will be updated on an ongoing basis).

Tickets
Contact tracking
Navigating the Kunsthalle
Hygiene rules
Events & Guided Tours
Groups
Audio Guides
Coat Check & Lockers
Shop
Café & Restaurant

For further enquiries, please contact our visitor service (from 10 am to 4 pm on working days):
kontakt@kunsthalle-muc.de
+49 (0)89 / 22 44 12

We hope to see you at the Kunsthalle München soon. Until then, stay healthy!

 

TICKETS

  • Please book your time slot ticket online.
  • Time slot tickets are available online for around one week in advance and only at the regular price.
  • Discounted tickets are now available online. However, proof of eligibility must be presented at your ticket desk.
  • For discounts for People with disabilities (100%), HVB Mastercard Gold / HVB Visa Infinite Card please ask the ticket desk staff on site.
  • If you want to visit the exhibition with children, you will receive their tickets upon presentation of your time slot ticket at the ticket office. We reserve ticket contingents for children.
  • Whenever possible, please make contactless payments at the ticket desk.
  • We will be limiting the number of visitors to the exhibition. There may be a wait, even with a valid ticket.
  • Available in the online shop only, time slot tickets keep waiting times to a minimum.
  • In order to avoid waiting times at the entrance, we recommend that you visit us during the week.
  • For the remaining presentation of “Thierry Mugler: Couturissime”, the half-price Tuesday offer is no longer available.

 

CONTACT TRACKING

  • By booking a time slot ticket via the online shop, your contact details will be recorded.
  • If remaining appointments are available at the ticket desk, your contact details must also be recorded on site.
  • Your contact details will only be used for the purpose of tracking possible corona infections.

 

  • Please stay at least 1.5 metres away from other visitors and Kunsthalle staff.
  • The Kunsthalle has set up a separate entrance and exit to minimise contact. Please use the main Theatinerstraße entrance (ticket desk area) only. You can only leave the building via the Kunsthalle shop on the ground floor, with access to the plaza of the Fünf Höfe.
  • Please follow the signs and/or proceed as instructed by staff.
  • No seating is provided in the exhibition rooms.

 

HYGIENE RULES

  • You must wear a protective covering over your mouth and nose at all times during your visit. Please remember to bring your own mask. While stocks last, disposable masks can be purchased for €1 each at the ticket desk.
  • In order to protect our visitors and employees, we have to insist that you wear mouth and nose protection during your entire visit, even if you can present a medical certificate.
  • You will find hand sanitiser dispensers at the entrance and exit of the Kunsthalle.
  • We offer all visitors the opportunity to be measured for elevated temperature with a forehead thermometer.
  • All surfaces at the Kunsthalle are cleaned and disinfected on a regular basis. Glass partitions have been installed at the ticket desk, cloakroom and in the shop.
  • Do not visit the Kunsthalle if you feel unwell or have been in contact with any person testing positive for COVID-19 within the last 14 days.

 

EVENTS & GUIDED TOURS

  • All events and guided tours are cancelled until further notice.

 

GROUPS

  • Group visits and registrations are not possible until further notice.

 

AUDIO GUIDES

  • A self-guided audio tour is available in German and English for the exhibition. The German audio guide can additionally be downloaded to your own mobile device using a QR-code. Please note that in this case you must use your own headphones. Price: €5 standard / €3.50 students.

 

Coat Check & LOCKERS

  • The lockers are closed until further notice. Please leave any belongings at the coat check.

 

CAFÉ & RESTAURANT

  • Our restaurant Theatiner 8 is closed, the street sale on ground level is open.

 

For further enquiries, please contact our visitor service (from 10 am to 4 pm on working days):
kontakt@kunsthalle-muc.de
+49 (0)89 / 22 44 12

 

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